AI’s Impact on SaaS Roles

AI is reshaping job functions, especially in the SaaS industry. It’s not just about automating repetitive tasks but also about reimagining how work is done.

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Shajudeen Meerasha
AI’s Impact on SaaS Roles

Embracing Change in Roles: A Reflection on Careers and the Impact of AI in IT

Having experienced firsthand the growth journey of startups, I’ve observed how roles evolve as businesses scale. The shift from serving 10 customers to 100, or even 1,000, brings entirely new challenges. Similarly, moving from $1 million in revenue to $10 million or $100 million demands a different approach.

Empowering Customer Success

Preemptly is designed to help customer-facing teams like Technical Support, Professional Services and Customer Success work smarter, not harder. By proactively addressing challenges, it unlocks new levels of efficiency and satisfaction.